Terms and Conditions for DreamNapo

Effective Date: January 6, 2025

Welcome to DreamNapo! By accessing or using our website (https://dreamnapo.com/) and placing an order, you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

DreamNapo, located at 8209 Odeal Williams Ln, Ethel, Louisiana (LA), 70730, is a premium footwear brand dedicated to offering stylish, comfortable, and high-quality shoes. These Terms and Conditions govern your access to and use of our website, including all information, products, and services provided by DreamNapo.

2. Acceptance of Terms

By accessing or using our website, you accept and agree to these Terms and Conditions. If you do not agree to these terms, you must not use our website or place an order with us. DreamNapo reserves the right to modify, update, or change these terms at any time, and any changes will be posted here with an updated effective date.

3. Product Availability

While we make every effort to maintain accurate stock levels, all products are subject to availability. If an item becomes out of stock after your order is placed, we will notify you as soon as possible and offer alternatives or a full refund.

4. Pricing

All prices on our website are listed in USD (United States Dollars) and may be subject to change without notice. Sales tax, shipping fees, and other charges will be added to your order at checkout based on your shipping location.

5. Order Processing

  • Order Confirmation:
    After placing your order, you will receive an order confirmation email with the details of your purchase. This confirmation does not constitute an acceptance of your order. Orders are only accepted once they have been processed and shipped.

  • Order Cancellation:
    You may request to cancel your order within 24 hours of placing it. After this period, we may have already processed and shipped your order, and cancellation may no longer be possible.

6. Payment

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other secure payment methods available at checkout

By submitting an order, you authorize us to charge the specified payment method for the total amount of your purchase, including any applicable taxes, shipping fees, and additional charges.

7. Shipping and Delivery

  • Shipping Methods:
    We offer various shipping options, including standard and expedited shipping. Shipping fees will be calculated during checkout based on the shipping method selected and your location.

  • Delivery Time:
    Shipping times vary depending on the destination and selected shipping method. Domestic orders typically arrive within 5-7 business days, while international orders may take longer depending on the country and customs procedures.

  • International Shipping:
    We offer international shipping to select countries. Customs duties, taxes, and import fees may apply, and these are the responsibility of the customer.

8. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return and exchange policy. To initiate a return or exchange, please refer to our Refund and Returns Policy for detailed instructions.

9. Account Registration and Security

To make a purchase on our website, you may be required to create an account. You agree to provide accurate and up-to-date information during registration, and you are responsible for maintaining the confidentiality of your account credentials.

10. Customer Support

If you have any questions or concerns, our customer service team is here to help. Please contact us at:

  • Email: info@dreamnapo.com
  • Phone: (225) 683-5795
  • Address: 8209 Odeal Williams Ln, Ethel, Louisiana (LA), 70730

11. Limitation of Liability

DreamNapo is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the amount paid for the product in question.

12. Intellectual Property

All content on our website, including text, images, logos, graphics, and product designs, is the intellectual property of DreamNapo and is protected by copyright laws. You may not use, copy, or distribute any content from our website without prior written consent.

13. Prohibited Uses

By using our website, you agree not to:

  • Violate any laws or regulations
  • Engage in fraudulent activities
  • Interfere with the operation of our website
  • Use the website for any harmful or unlawful purposes

14. Privacy and Data Collection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.

15. Governing Law

These Terms and Conditions are governed by the laws of the state of Louisiana, USA. Any disputes arising from the use of this website or your purchase of DreamNapo products shall be subject to the exclusive jurisdiction of the courts located in Louisiana.

16. Changes to Terms and Conditions

DreamNapo reserves the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, along with the updated effective date. It is your responsibility to review these terms periodically for updates.

By using the DreamNapo website and placing an order, you agree to abide by these Terms and Conditions. We are committed to providing a secure, seamless, and enjoyable shopping experience. Thank you for choosing DreamNapo, where comfort and style meet.